Build to Rent

PRS Build to Rent Services

We deliver on the full potential of your PRS & Build to Rent project through our own specialist department which offers effective operational management, providing day-to-day support that ensures the property is being managed efficiently and profitably.

We understand the difference between traditional PRS and Build to Rent. Our team will devise a complete marketing strategy and as your dedicated property services partner, Coopers offer an unrivalled end to end PRS & Build to Rent Data, Consultancy and Operational Management solution.

 

Coopers are at the forefront of defining and delivering the model including developing innovative IT solutions that drive customer services and back office systems.

Having been established in 1986 we have built upon the foundations of our extensive knowledge and expertise. This was recognised nationally by being awarded with the Sunday Times Best Medium Sized Letting Agent in the UK in 2016.

Property and Block Management

Coopers offer comprehensive property and block management services and currently manage a number of apartment blocks. Our specialist team play a key role in our overall BTR management strategy with responsibility for health and safety compliance as well as reactive and planned maintenance including facilities management. The team also provides advice during the appraisal process on operating cost and life cycle budgeting.

We know that happy residents stay longer. With every PRS & Build to Rent scheme we work hard to create a sense of community and a place that people can call home. Stability is key to maximising yield and capital values.

Our experienced Lettings team will lead the strategy for apartment lease-up and stabilisation. We will usually agree the likely stabilisation period with you as part of the appraisal process. Depending on the size of the development, we may have onsite lettings negotiators either on a temporary or permanent basis.

Data and Consultancy

Our BTR Project team work with clients from the earliest stages. We research local demographics and competitor buildings, advise on unit configuration and amenities as well as working on the detailed financial appraisal for funding purposes and give a complete understanding of the local lettings market.

Know your resident

Coopers will build a detailed picture of your prospective customers. We examine the basics; average age, income and profession; as well as the needs, wants and aspirations of each renter profile.

 

Know your Location and Marketplace

Get detailed insight on a chosen location; from expected supply and demand, to competitor analysis and local infrastructure. Not only do we consider the here and now, but also the future of the area; what will drive growth, who are the leading employers and how will the area evolve over the next 10 or 20 years?

Client Management

Designed to make life as straight forward as possible, each project has a Relationship Manager who is your primary day to day contact. This individual will have a detailed knowledge of the asset and will work closely with your team with responsibility for our agreed reporting processes to make sure you always get the information you need.

We have a highly experienced property accounting team and dedicated credit control function. This team has significant practical experience managing every aspect of the accounting process in relation to substantial rent and service charge collections.

We are at the forefront of defining and delivering a smart service model for tenants, which includes developing innovative IT solutions that drive customer service and back office systems and enables Tenants to report a repair and make online payments.

Customer Relationship Management

Our approach to tenants is to treat them as customers and we will manage the relationship in its entirety with a focus on delivering customer service excellence. Our CRM strategy is based on a combination of highly trained onsite staff, experienced back office support team and smart technology to create a superb all-round customer experience.

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Full management Rent collection
Market Advice & Marketing Strategy
Comprehensive Marketing
Accompanied Viewings
Negotiation of Tenancy
Tenant Referencing
Organise Initial Gas Safety Certificate & EPC
Arrange Inventory
Rent Collection
Provide Monthly Statements
Carry Out Rent Arrears Procedure
Check Smoke Alarms on Tenancy Commencement
Carry out Right to Rent Immigration Checks
Transfers of Utilities
Key Holding
Arrange Repairs & Maintenance
Payment of Outgoings
Managing the Check Out Process
Advising on Deposit Deductions